Our services
Aura Maker is your wellness consulting partner from vision to performance. Whether you're designing a new spa or revamping an existing one, we tailor our support to your goals, market, and property DNA.
01 CONCEPT
& POSITIONING
We craft your spa’s identity — a unique concept aligned with your property's DNA, guest expectations and long-term positioning in the luxury wellness landscape.
02 SPATIAL ZONING
& FLOW
We optimise every square metre — guiding architectural layouts and treatment flows to ensure both guest experience and spa profitability.
03 BRAND PARTNERSHIPS
We connect you with the right brands — skincare, wellness or tech — ensuring operational fit, storytelling value and commercial returns.
04 MENU &
REVENUE STRATEGY
We create high-performing treatment menus — combining signature rituals, seasonal packages and retail logic to maximise guest engagement and spa turnover.
05 OPÉRATIONS
& SOPS
We set up strong foundations — defining guest journeys, SOPs and operational tools tailored to your staff and business rhythm.
06 FINANCIAL
MODELLING
We model your spa’s economic success
— from P&L forecasts and treatment margins to productivity KPIs and breakeven planning.
07 TEAM
& HR STRATEGY
We help you build and train your dream team
— therapists, managers, coaches — aligned with your concept, brand values and service level.
08 LAUNCH
& INTEGRATION
We coordinate every stage of opening — from CRM/PMS integration to pre-opening checklists and guest-facing communication.
09 TRAINING
& GUEST EXCELLENCE
We train your team to embody the spa experience — from technical protocols to service posture, guest rituals and retail confidence.
10 ONGOING SUPPORT
& OTIMISATION
We track your performance post-launch — and adjust your offer, pricing, staffing or strategy to keep growing impact and profitability.